Frequently Asked Questions
Comprehensive answers to everything you need to know about our dog care services
Fluffy Paws offers flexible daycare options: Pay-as-you-go rates are $58 Mon-Fri, $65 weekends, or $38 for half-days (any 6-hour window between 7 AM - 7 PM).
Our best value comes from weekly plans that auto-renew: 1-day/week at $56/day, 2-days at $53/day, 3-days at $50/day, or unlimited weekdays for $235/week ($47/day).
We also offer prepaid day packages for flexible bulk savings: 5-day package at $270 ($54/day), 10-day at $520 ($52/day), or 20-day at $980 ($49/day). Credits are valid for 90 days.
All pricing includes supervised play, socialization, basic training reinforcement, meals (if you bring food), and regular photo updates. Advance booking required (no walk-ins), 24-hour cancellation notice.
View all pricing plans →
Unlike typical Toronto daycares, Fluffy Paws is open 365 days a year (never closed, even holidays), offers late pickup until 9 PM ($10/hour after 7 PM) for when life runs late, and provides last-minute booking with flexible plans. Every dog gets personalized behavior training during daycare at no extra cost - sit before meals, recall during play, leash manners on walks. We provide 2 individual outdoor walks daily (not group walks or indoor potty islands), ensuring proper elimination habits and real training reinforcement. Daily photo/video updates included.
Learn more about our daycare services →
Yes! Dog daycare is excellent for socialization and structured play. The key requirement is that your dog must be fully vaccinated (rabies required), with 2 weeks wait after final vaccinations. We don't separate by age - we group dogs by size, energy level, and temperament for maximum safety and compatibility. This ensures every dog, regardless of age, gets appropriate playmates and supervision.
Book a free meet & greet to see if daycare is right for your dog →
Our boarding service at $85/night ($95 on peak long-weekend nights) includes:
• 3+ daily walks
• Supervised playtime with other boarding guests
• Medication administration (if needed)
• Three meals per day (bring your own food)
• Bedtime routine and comfort care
• Photo/Video updates
• 24/7 professional staff supervision
Advance booking required (no walk-ins). 3-day cancellation notice required.
Learn more about boarding services → | View pricing →
All dogs must have current rabies vaccinations. Puppies must wait 2 weeks after their final vaccinations before attending. We accept vaccination records from any licensed Canadian veterinarian. You'll need to bring vaccination records to your free consultation, and we'll verify them before your dog's first session starts.
Book your free consultation and register now →
To book services through our website, you must first register an account. The registration process will appear when you select a service to book, or you can create an account by clicking 'Sign Up' on the login form.
During registration, you'll provide your dog's information, answer questions about your dog's needs, and set up your account for future bookings. Returning clients simply log in to book services.
Start the registration and booking process →
We require advance notice for cancellations:
• Daycare: 24-hour notice required. Full refund with 24+ hours notice; no refund under 24 hours
• Boarding: 3-day notice required. Full refund with 3+ days notice; maximum 50% refund under 3 days
• Weekly Plans: 24-hour notice required. Unused days refundable with 24+ hours notice; not refundable under 24 hours
This helps us manage capacity and ensures fair access for all clients.
Our weekly plans offer the best value for regular daycare and apply to weekdays only:
• Choose 1-day, 2-day, 3-day, or unlimited weekday plans
• Plans auto-renew weekly for consistency
• Use any weekdays that work for your schedule
• Weekend days can be purchased separately at our standard weekend rate - they are NOT included in weekly plans
• Unused weekday days do NOT roll over to the next week
• Statutory holidays are excluded from plans
Plans can be paused or cancelled.
View weekly plan pricing →
Prepaid day packages let you buy daycare days in bulk at a discounted rate — the more you buy, the more you save:
• 5-Day Package: $270 ($54/day — save $20 vs single-day rate)
• 10-Day Package: $520 ($52/day — save $60)
• 20-Day Package: $980 ($49/day — save $180)
Each credit equals one full weekday of daycare. Use credits on any available weekday — no fixed schedule required. Credits are valid for 90 days from purchase and do not roll over after expiry. Purchase packages through your client portal.
View all packages and pricing →
A meet & greet consultation is essential for ensuring the safety and comfort of all dogs in our care. During this free 30-minute session:
• We assess your dog's temperament and social skills
• We test how your dog interacts in our facility
• We evaluate specific needs for personalized care
• We answer all your questions about our services
• You decide if Fluffy Paws is the right fit
This process ensures the best possible experience for your dog and all our guests.
Learn more about our free consultation process → | Book your free consultation now →
We provide individual outdoor walks 2 times daily for daycare guests and 3 times daily for boarding guests. These aren't rushed group walks - each dog gets one-on-one time with our staff who reinforce polite leash skills and proper elimination habits during every walk.
Unlike typical facilities that do rushed group walks or use indoor 'potty islands', we ensure your dog gets real outdoor exercise and proper training reinforcement.
Yes! We're proud to show you our commercial facility. You can visit even when dogs are present - you'll be able to walk around the common areas and see the facility layout without entering the active play or rest areas where dogs are. This gives you a real sense of our space and operations. We can also share photos and videos if you prefer.
During your free consultation, we focus on assessing your dog's temperament, but facility viewing can be arranged before or after.
Learn more about our consultation process →
We feed dogs individually based on their specific dietary needs, allergies, and preferences. Each dog receives custom meals with no risk of cross-contamination or resource guarding issues.
You must provide your dog's regular food - we don't supply food. Please give us detailed feeding instructions in writing (preferred) when you drop off, including meal times, portion sizes, and any special requirements. Advance notice helps our staff ensure every dog's dietary needs are met safely.
Yes, absolutely. We provide individual outdoor walks - not group walks. Each dog gets one-on-one time with staff members who reinforce polite leash skills and proper elimination habits.
This is different from typical facilities that do rushed group walks or use indoor 'potty islands' that teach dogs to go inside. Our individual approach ensures quality exercise and proper training reinforcement.
We offer flexible sleeping arrangements to match each dog's comfort preferences. We have crates, various dog beds of different types and sizes, and open space areas. Each dog can choose where they feel most comfortable.
For dogs who prefer or need crate rest, we can accommodate them with closed crates. This flexibility ensures every dog feels safe and secure during their stay.
We group dogs by temperament, size, and energy level for maximum safety and fun - no bullying, no stress. During your free meet & greet consultation, we assess your dog's social skills and temperament to determine the best group placement.
If your dog has specific compatibility issues, we identify these during the assessment and create a personalized care plan that ensures they're comfortable and safe.
Book a free consultation →
Yes, we administer medications and prescriptions at no extra charge. We can give pills, apply ointments, and follow veterinarian instructions for any medical needs your dog has.
Just bring the medications with clear dosage instructions, and we'll ensure your dog receives them on schedule. Your dog's medical needs are fully supported during their stay.
Please bring:
• Your dog's regular food (to prevent stomach upset)
• Any required medications with clear instructions
• Current vaccination records (rabies certificates)
• Emergency contact information
What NOT to bring:
• Valuable or sentimental toys (could be damaged during play)
• Special treats or bones (may cause resource guarding)
• Infections or contagious conditions (could spread to other dogs or staff)
• Too many personal items (can create anxiety)
No, we don't have breed restrictions. We welcome all breeds and evaluate each dog individually based on their temperament and behavior during the meet & greet consultation.
Our assessment focuses on the individual dog's personality, not their breed. We believe every dog deserves quality care regardless of breed stereotypes.
Schedule your assessment →
Your dog goes outside during our 3+ daily individual outdoor walks. We don't use indoor 'potty islands' or turf areas that teach dogs to eliminate inside. Our staff takes each dog outside one-on-one, reinforcing proper elimination habits.
Our facility is professionally cleaned and disinfected every single day for health and hygiene - not just spot cleaning, but complete deep cleaning daily.
For boarding guests, we have overnight staff on-site providing 24/7 professional supervision. Your dog is never alone - we monitor throughout the night for comfort and safety.
All our staff are experienced pet care specialists personally trained by our founder Kamila, who has nearly 10 years of professional dog training experience including work with police dogs in Ukraine and film/TV training.
Meet our team →
Puppies must be at least 4 months old and fully vaccinated before attending daycare or boarding. All dogs require rabies vaccinations. Puppies must wait 2 weeks after their final vaccinations before attending.
We offer specialized puppy groups with extra attention and shorter play periods to prevent overstimulation. We accept vaccination records from any licensed Canadian veterinarian.
Book a puppy consultation →